Find topics related to email messaging such as MS Outlook configuration settings, adding and managing contacts in the address book, creating a signature, requesting for password reset, using the calendar, creating rules, among others. Also included are tips on proper Email Etiquette, and safeguarding against suspicious emails and files.

Browse for topics related to network connectivity, such as getting the IP settings of your workstation, isolate wired and wireless LAN connection issues, obtaining access to a file server or a network printer, and other network connection issues.

Maximize your computing power with Microsoft Office versions for Windows and Mac. Find out also how to resolve common internet connection issues based on the error messages. Remove annoying adwares and pop-ups in seconds. Find out how to how to install software patches to your software and internet applications as part of your security measures.

This section is made up of extensive literature on how to resolve basic hardware issues for both PC and Mac desktops and laptops that you can perform before escalating it to the IT Helpdesk Team. In addition, a list of helpful links for further reading are available to complement the CRJHS IT Knowledge Base.

Many other IT topics are covered in our Knowledge Base. Topics include telephony and fax services, videoconferencing, CRJHS internal applications, as well as additional coverage on security guidelines, antiviruses, and preventive measures.